Mad Ritual Policies

Shipping

Once your order is received at the shipping center, you will receive a confirmation email with your tracking information. Occasionally, tracking numbers will not work until the next business day after it has been scanned at the shipping center. 

We ship to Alaska, Hawaii, and US Territories. We currently do not ship internationally. If you have questions about international shipping, contact us at hello@madritual.com

Shipping Costs

Domestic shipping is offered through USPS, UPS, DHL options and paid by the customer ordering. Promo codes for free shipping are applicable.

Refunds

Returns on items eligible for returns are accepted within 7 days of delivery. To initiate a return, contact hello@madritual.com with "RETURN" in the subject line and include the order number in the email body.

Items must be mostly unused in order to be eligible for return, i.e, you immediately realized you do not like the scent or texture of the product. If a product is defective or damaged upon delivery, please contact us immediately for a replacement.

Any item returned after 30 days from order date is not eligible for refund.

All online refunds will be given in the form of online credit minus shipping costs.

Privacy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy:

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Terms of Use

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the madritual.com website (the “Service”) operated by Mad Ritual. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

BSA/AML compliance program that addresses the BSA/AML Policy has been set forth by MPS, LLC

Age

You are viewing content concerning legal hemp and must be over the age of 18.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Mad Ritual and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mad Ritual.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Mad Ritual. Mad Ritual has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Mad Ritual shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Washington, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.